444bed Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 444bed collects, how it is used and stored, and the rights you hold over your own information as a player on our platform.
444bed ("we", "us", "our") is committed to handling personal data responsibly, transparently, and in accordance with sound data protection principles. This policy sets out in plain language what data we collect, why we collect it, how long we keep it, who we share it with, and how you can exercise your rights over it.
This policy should be read alongside the 444bed Terms & Conditions and Responsible Gaming Policy. Together, these three documents form the complete framework governing your relationship with the 444bed platform.
Data We Collect
Identity and Registration Data
When you create a 444bed account, we collect your full name, date of birth, gender, and a unique username. This data is used to verify that you meet the 21+ eligibility requirement and to identify your account accurately in our system.
Contact Information
We collect your mobile phone number and email address. These are used for account verification via OTP, transactional notifications (deposits, withdrawals, login alerts), and — where you have opted in — promotional communications. You can opt out of marketing messages at any time.
Financial and Payment Data
To process deposits and withdrawals, we record the payment methods linked to your account — including bKash wallet numbers, Nagad account details, Rocket account identifiers, and bank account information where provided. We do not store full card numbers, PINs, or mobile banking passwords. All financial data is encrypted in storage and in transit.
Technical and Device Data
When you access 444bed, our servers automatically log your IP address, browser type and version, operating system, device model, screen resolution, and session timestamps. This data helps us detect fraud, maintain platform security, and improve the overall user experience for players across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.
Gaming and Betting Activity
We maintain a full record of your activity on the platform — including bets placed, games played, stakes, winnings, bonus claims, and session durations. This data is essential for resolving disputes, calculating payouts accurately, detecting problem gambling patterns, and fulfilling our responsible gaming obligations.
KYC Verification Documents
As part of our identity verification process, we may request copies of government-issued identification such as your National Identity Card (NID), passport, or driver's licence, along with proof of address such as a utility bill or bank statement. These documents are used solely to verify your identity and age, and are stored securely with access limited to authorised compliance personnel.
How We Use Your Data
1 Account Management and Service Delivery
The primary purpose for which we process your personal data is to operate your account and deliver the services you have requested. This includes creating and maintaining your player profile, processing deposits and withdrawals via bKash, Nagad, and Rocket, applying bonuses and promotions to your account, and providing access to casino games, sports betting markets, and slots.
Without this processing, we would be unable to provide you with any services. The legal basis for this processing is the performance of the contract between you and 444bed.
2 Identity Verification and Fraud Prevention
We process identity and financial data to verify that each player is who they claim to be, that they meet the minimum age requirement of 21 years, and that the payment methods they use are legitimately their own. We also use technical data — including IP addresses, device fingerprints, and login patterns — to detect suspicious activity such as account sharing, bonus abuse, and unauthorised access attempts. Accounts flagged by our fraud detection systems may be temporarily suspended pending investigation.
3 Responsible Gaming Monitoring
Your gaming and betting activity data is analysed to identify patterns that may indicate problem gambling behaviour — such as rapid increases in deposit frequency, unusually long session durations, or attempts to circumvent self-exclusion limits. Where such patterns are detected, our responsible gaming team may reach out to offer support, apply cooling-off periods, or enforce deposit limits. This processing is carried out in your best interests and in fulfilment of our responsible gaming obligations.
4 Customer Support and Dispute Resolution
When you contact 444bed support via email or live chat, we retain a record of the communication — including your name, contact details, account information, and the content of the exchange. This record is used to resolve your query, follow up if necessary, and improve the quality of our support service. Support records are retained for a minimum of two years from the date of the last interaction.
5 Marketing and Promotional Communications
Where you have given explicit consent, we may use your email address and mobile number to send you information about promotions, bonus offers, seasonal campaigns (such as Eid specials, Pohela Boishakh offers, and BPL cricket promotions), and platform news. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting support at [email protected] or using the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before it was withdrawn.
6 Legal and Regulatory Compliance
We may be required to process and retain your personal data in order to comply with applicable legal obligations — including anti-money-laundering (AML) requirements, know-your-customer (KYC) regulations, and requests from competent authorities. In such cases, the legal basis for processing is legal obligation, and the data is retained for as long as required by the relevant law or regulation, typically a minimum of five years from account closure.
Who We Share Data With
444bed does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share data only where necessary to deliver our services or comply with our legal obligations, and only with the categories of recipients described below.
Payment Processors
To process your deposits and withdrawals, we share the minimum necessary financial data with payment service providers including bKash, Nagad, Rocket, and Upay, as well as partner banks such as BRAC Bank, Dutch-Bangla Bank, and City Bank. These providers are contractually required to protect your data and use it only for the purpose of processing your transaction.
Identity Verification Partners
Where automated KYC checks are used, your identity data may be shared with third-party verification service providers who specialise in document authentication and age verification. These providers process data solely on our instructions and are bound by strict confidentiality agreements.
Game Content Providers
To deliver live casino games, slot titles, and sports data to your device, certain technical information — such as your session token and game preferences — is shared with licensed game studios and data providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers act as data processors under contract with 444bed and are not permitted to use your data independently.
Law Enforcement and Regulatory Bodies
Where we receive a lawful request from a competent authority, court order, or regulatory body, we may be legally required to disclose personal data. We will always seek to limit such disclosures to the minimum required and will notify affected players where permitted by law to do so.
Data Retention
We retain personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Active accounts: All account data is retained for the full duration of your relationship with 444bed.
Closed accounts: Following account closure, we retain identity, financial, and gaming activity data for a minimum of five years to comply with AML and KYC regulations. After this period, data is securely deleted or anonymised.
Marketing data: Email addresses and mobile numbers collected for marketing purposes are removed from our active marketing lists within 30 days of an unsubscribe request.
Support communications: Support interaction logs are retained for a minimum of two years from the date of the last contact.
Your Data Rights
Right of Access
You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of your request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You can also update certain details — such as your email address and mobile number — directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where we have no overriding legitimate grounds to continue processing it. Note that certain data must be retained to comply with AML and legal obligations and cannot be erased during the mandatory retention period.
Right to Object to Marketing
You have an unconditional right to object to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, we will cease all marketing communications to you immediately and remove your details from our active marketing lists within 30 days.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a machine-readable format so that you may transfer it to another service provider. Requests for data portability will be fulfilled within 30 days.
How We Protect Your Data
444bed takes the security of your personal data seriously. We employ a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These measures include:
SSL/TLS Encryption
All data transmitted between your device and 444bed servers is encrypted using industry-standard SSL/TLS protocols. This ensures that your personal and financial information cannot be intercepted in transit.
Secure Password Storage
Account passwords are never stored in plain text. We use strong, salted hashing algorithms to store password data, meaning that even in the unlikely event of a data breach, your password cannot be recovered from our stored records.
Restricted Internal Access
Access to personal data within 444bed is granted on a strict need-to-know basis. Staff members can access only the data required to perform their specific role. All internal access is logged and subject to regular audit.
Two-Factor Authentication
We strongly encourage all 444bed players to enable two-factor authentication (2FA) on their account. With 2FA active, logging in requires both your password and a one-time code sent to your registered mobile number — adding a critical second layer of protection against unauthorised access.
Cookies and Tracking
444bed uses cookies and similar tracking technologies to enhance your browsing experience, maintain session continuity, and analyse platform usage patterns. The cookies we use fall into the following categories:
Essential cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without preventing you from using core features of the site.
Functional cookies: Used to remember your preferences — such as language settings, display preferences, and previously viewed game categories — so you do not have to reconfigure them on every visit.
Analytics cookies: Used to understand how players navigate the platform, which pages are most visited, and where technical issues may occur. This data is collected in aggregated, anonymised form and is used solely to improve the 444bed user experience.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 444bed platform, though some personalisation features may be reduced.
Changes to This Policy
444bed may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email at least 7 days before the updated policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of 444bed following the effective date of any revision constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or about how your personal data is handled, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Your Data Is Safe With 444bed
We are committed to protecting your personal information at every step. Explore our games, review our terms, or log in to manage your account preferences. 21+ only. Please play responsibly.
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